Privacy Policy - Hayya
Accessibility
Cookie Policy
Cookie Notice
This Cookie Notice explains how the Supreme Committee for Delivery & Legacy (SC, we, us) uses cookies and other similar technologies on our websites and mobile apps (Platforms). These include:
- Our App: the mobile application "Hayya to Qatar 2022™"
- Our Accommodation Portal: the website through which accommodation bookings can be made, and which is hosted at https://www.Qatar2022.qa/book
- Our Hayya Portal: the website through which applications for a Hayya Card can be submitted, and which is hosted at https://www.Qatar2022.qa/hayya/
- Our Qatar 2022 Site: the website hosted at https://www.Qatar2022.qa
This Cookie Notice explains the types of Cookies we use and why. It also explains how you can change your Cookie preferences.
You should read this Cookie Notice alongside our Terms of Use and our Privacy Policy.
-
What are cookies and other
tracking technologies?
Cookies are small piece of data (alphanumeric files) that are placed on your device when you visit websites. They are commonly used to make websites work, or work more efficiently, as well as to provide information about your use of the website and display content and advertising that is relevant to you. Other, similar, technologies can also be used to achieve these outcomes. This could include, for example, SDK tools (which are used on mobile apps), tracking pixels, advertising IDs, social media plug-ins, HTML local storage, Local Shared Objects and device fingerprinting techniques. In this Cookie Notice, we will use the term “Cookies” to refer to both cookies and similar technologies.
-
Why do we use Cookies?
We use Cookies for a variety of purposes. For example, to enable you navigate between webpages efficiently and to allow our Platforms to remember your preferences. Cookies can track browsing behaviour to help us to understand how our Platforms are used so that we can improve them and generate more revenue. Cookies can also help ensure that any adverts that you see on our Platforms and other websites are more relevant to you and your interests.
-
What Cookies do we use and how
long will they stay on my
device?
Where we place Cookies on your device, these are called first party Cookies.
Some Cookies will stay on your device only for as long as you are accessing our Platforms during a single browsing session and so are temporary. These are known as session cookies. Other Cookies are stored on your device for longer periods to enable our Platforms to “remember” you and your preferences. These are known as persistent cookies.
Some of the Cookies we use are strictly necessary for our Platforms to operate effectively. Others are not necessary but are used for a variety of purposes which are outlined in the table below.
Strictly necessary Cookies
These are Cookies which are essential for our Platforms to operate. For example, Cookies that are used to help a webpage load quickly.
For a list of the strictly necessary Cookies we use on each Platform and why we use them, please see:
Performance Cookies
These Cookies help us to improve
the way our website works.
For example, they gather
information that allows us to
count the number of visitors to
our Platforms and to see how
visitors move around our
Platforms.
For a list of the performance Cookies we use on each Platform and why we use them, please see:
- Accommodation Portal: Please see Annex A
- App: Please see Annex B
- Hayya Portal: Please see Annex C
- Qatar 2022 Site: Please see Annex D
Functionality Cookies / Social media
These Cookies allow the Platforms to remember choices you have made such as your user name, language, the region you are in. They therefore provide a more enhanced and personalised experience.
They also include social media plug-ins which enable you to share our Platform content via your social media account(s) or easily share information with others. We have a presence on Facebook
, YouTube, Instagram and Twitter
. If you click on any of the social media channels icons on our website, you will be taken to our pages or profiles on those platforms. The platforms may then start tracking your behaviour using Cookies for their own purposes; for example, to better understand your interests so that they can present relevant content or advertising to you. Data about you may also be transmitted to the social media channel even if you don’t click on the plug-in. The social media platforms will provide us with statistical information, which we use to help understand how you and our other users interact with our social medial presence. All these platforms provide you with some control over their use of non-essential tracking technology and you can find details of how to exercise this control by reviewing their privacy and cookie notices. We have contractual arrangements in place with the social media channels we use. Please contact us for more information.
For a list of the functionality Cookies we use on each Platform and why we use them, please see:
- Accommodation Portal: Please see Annex A
- App: Please see Annex B
- Hayya Portal: Please see Annex C
- Qatar 2022 Site: Please see Annex D
Targeting / advertising Cookies
These Cookies record information about your visit to our Platforms to help target advertising and to build a profile of you. For example, the pages you have visited, the links you have followed, the number of times you’ve seen an ad, the ads you have clicked on and your browsing habits / interests.
Our advertising partners use this information to make the ads you see both on and off our Platforms more personalised and relevant to your interests. They may combine it with other information they have about you, for example information about your browsing habits on other websites or information they have obtained from third party data brokers. This will then be used to create a profile of you so that relevant advertising is shown to you. You might also see our advertisements on other websites that you visit.
Targeting / advertising Cookies may also be used for other purposes such as ad click fraud detection, market research, product improvement and debugging.
For a list of the targeting/ advertising Cookies we use on each Platform and why we use them, please see:
- Accommodation Portal: Please see Annex A
- App: Please see Annex B
- Hayya Portal: Please see Annex C
- Qatar 2022 Site: Please see Annex D
Our marketing emails
Our marketing emails contain a campaign-unique “web pixel” to tell us how you interact with our communications. For example, whether you opened the email or clicked on a link in it. We use this information to help determine which of our emails are more interesting to you and to query if you should to continue receiving emails if you do not open them. In general, these pixels help us to understand how effective our marketing campaigns are and your level of engagement with us. The pixel will be deleted when you delete the email.
If you do not wish the pixel to be downloaded to your device, you should opt-out of email marketing altogether or configure your email to not load remote images by default or view your emails in plaintext format.
List-based targeting
Sometimes we will use Cookies, or other identifiers such as your email address, to create a list of individuals who we would like to target advertising about our products and services to when those individuals use certain social media platforms. This type of list is often referred to as a “Custom Audience”. For more information about our use of this type of list based marketing and other similar tools, please visit our Privacy Policy.
4. How to change your Cookie preferences
Most web browsers allow some control of most cookies through the browser settings. Find out how to manage cookies on popular browsers:
Microsoft EdgeMozilla FirefoxMicrosoft Internet ExplorerOperaApple Safari
If you use a smart phone, you can usually prevent cross-site tracking and block Cookies in the settings section on your device. You may also be able to visit websites without leaving a history by turning private browsing on. You should visit the support section of the website of your device for more information on how to do this.
To help control or block certain ads in mobile apps in general, you may choose to download trusted third party ad blockers. For example, in some regions, you can utilise the DAA mobile app: https://youradchoices.com/appchoices
5. Changes to this Cookie Notice
We will inform you of any changes to this Cookie Notice by posting them on this page and updating the Cookie Table above.
This version of our Cookie Notice was updated on 10 August 2022.
6. Contact Us
If you have any further questions in relation to this Cookie Notice, please contact us at info@sc.qa.
- Accommodation Portal: Please see Annex A
- App: Please see Annex B
- Hayya Portal: Please see Annex C
- Qatar 2022 Site: Please see Annex D
Functionality Cookies / Social media
These Cookies allow the Platforms to remember choices you have made such as your user name, language, the region you are in. They therefore provide a more enhanced and personalised experience.
They also include social media plug-ins which enable you to share our Platform content via your social media account(s) or easily share information with others. We have a presence on Facebook, YouTube, Instagram and Twitter. If you click on any of the social media channels icons on our website, you will be taken to our pages or profiles on those platforms. The platforms may then start tracking your behaviour using Cookies for their own purposes; for example, to better understand your interests so that they can present relevant content or advertising to you. Data about you may also be transmitted to the social media channel even if you don’t click on the plug-in. The social media platforms will provide us with statistical information, which we use to help understand how you and our other users interact with our social medial presence. All these platforms provide you with some control over their use of non-essential tracking technology and you can find details of how to exercise this control by reviewing their privacy and cookie notices. We have contractual arrangements in place with the social media channels we use. Please contact us for more information.
For a list of the functionality Cookies we use on each Platform and why we use them, please see:
- Accommodation Portal: Please see Annex A
- App: Please see Annex B
- Hayya Portal: Please see Annex C
- Qatar 2022 Site: Please see Annex D
Targeting / advertising Cookies
These Cookies record information about your visit to our Platforms to help target advertising and to build a profile of you. For example, the pages you have visited, the links you have followed, the number of times you’ve seen an ad, the ads you have clicked on and your browsing habits / interests.
Our advertising partners use this information to make the ads you see both on and off our Platforms more personalised and relevant to your interests. They may combine it with other information they have about you, for example information about your browsing habits on other websites or information they have obtained from third party data brokers. This will then be used to create a profile of you so that relevant advertising is shown to you. You might also see our advertisements on other websites that you visit.
Targeting / advertising Cookies may also be used for other purposes such as ad click fraud detection, market research, product improvement and debugging.
For a list of the targeting/ advertising Cookies we use on each Platform and why we use them, please see:
- Accommodation Portal: Please see Annex A
- App: Please see Annex B
- Hayya Portal: Please see Annex C
- Qatar 2022 Site: Please see Annex D
Our marketing emails
Our marketing emails contain a campaign-unique “web pixel” to tell us how you interact with our communications. For example, whether you opened the email or clicked on a link in it. We use this information to help determine which of our emails are more interesting to you and to query if you should to continue receiving emails if you do not open them. In general, these pixels help us to understand how effective our marketing campaigns are and your level of engagement with us. The pixel will be deleted when you delete the email.
If you do not wish the pixel to be downloaded to your device, you should opt-out of email marketing altogether or configure your email to not load remote images by default or view your emails in plaintext format.
List-based targeting
Sometimes we will use Cookies, or other identifiers such as your email address, to create a list of individuals who we would like to target advertising about our products and services to when those individuals use certain social media platforms. This type of list is often referred to as a “Custom Audience”. For more information about our use of this type of list based marketing and other similar tools, please visit our Privacy Policy.
4. How to change your Cookie preferences
Most web browsers allow some control of most cookies through the browser settings. Find out how to manage cookies on popular browsers:
If you use a smart phone, you can usually prevent cross-site tracking and block Cookies in the settings section on your device. You may also be able to visit websites without leaving a history by turning private browsing on. You should visit the support section of the website of your device for more information on how to do this.
To help control or block certain ads in mobile apps in general, you may choose to download trusted third party ad blockers. For example, in some regions, you can utilise the DAA mobile app: https://youradchoices.com/appchoices]
5. Changes to this Cookie Notice
We will inform you of any changes to this Cookie Notice by posting them on this page and updating the Cookie Table above.
This version of our Cookie Notice was updated on 10 August 2022.
6. Contact Us
If you have any further questions in relation to this Cookie Notice, please contact us at info@sc.qa.
ANNEX A
Accommodation Portal
Strictly necessary Cookies
|
Cookie name |
Purpose |
Expiry period |
|
__RequestVerificationToken_ |
This is an anti-forgery cookie set by web applications built using ASP.NET MVC technologies. It is designed to stop unauthorised posting of content to a website, known as Cross-Site Request Forgery. It holds no information about the user and is destroyed on closing the browser. |
Session |
|
FWC22_SID |
Session identifier |
Session |
|
QueueITAccepted |
Queue-It identifier |
20 minutes |
|
_GRECAPTCHA |
Invisible captcha |
60 minutes |
|
BrowserId |
3rd party (force.com) |
364 days |
|
"liveagent_invite_rejected_"+this.buttonId |
Remembers the rules set by an admin to hide a chat invite button after a visitor accepts or rejects it. Without the cookie, the button repeatedly appears when triggered. |
Session |
|
liveagent_sid |
Captures a unique pseudonymous ID when a user requests a chat during an active session. Agent won’t know if a user is browsing to offer specific advice without the cookie. |
Session |
|
liveagent_chatted |
Captures where a user requests a chat during an active session. Agent won’t know where a user is browsing to offer specific advice without the cookie. |
Session |
|
liveagent_vc |
Counts a user’s distinct browsing sessions on your website after closing previous sessions. Agent won’t see this information without the cookie. |
1 year |
|
liveagent_oref |
Captures how visitors arrive at your website from either search results or affiliate links. This information won’t be available to agents without the cookie. |
1 year |
|
liveagent_ptid |
Links previous chats and transcripts from a single visitor. For chats without this cookie, new LiveChatVisitor records or a new LiveChatTranscript are created each time for the same visitor. |
1 year |
Performance Cookies
|
Cookie name |
Purpose |
Expiry period |
Who places the Cookie? |
|
_ga |
This cookie name is associated with Google Universal Analytics - which is a significant update to Google's more commonly used analytics service. This cookie is used to distinguish unique users by assigning a randomly generated number as a client identifier. It is included in each page request in a site and used to calculate visitor, session and campaign data for the sites analytics reports. By default it is set to expire after 2 years, although this is customisable by website owners._ga |
729 days |
www.Qatar2022.qa/book |
|
_gid |
This cookie name is associated with Google Universal Analytics. This appears to be a new cookie and as of Spring 2017 no information is available from Google. It appears to store and update a unique value for each page visited._gid |
0 days |
www.Qatar2022.qa/book |
|
_gat_UA- |
This is a pattern type cookie set by Google Analytics, where the pattern element on the name contains the unique identity number of the account or website it relates to. It appears to be a variation of the _gat cookie which is used to limit the amount of data recorded by Google on high traffic volume websites. |
0 days |
www.Qatar2022.qa/book |
Functionality Cookies / Social media
|
Cookie name |
Purpose |
Expiry period |
|
lang |
There are many different types of cookies associated with this name, and a more detailed look at how it is used on a particular website is generally recommended. However, in most cases it will likely be used to store language preferences, potentially to serve up content in the stored language. |
0 |
|
warn_closed |
Home page warning closed |
0 |
|
OptanonConsent |
OneTrust Id |
365 days |
|
OptanonAlertBoxClosed |
OneTrust Consent |
365 days |
|
CookieConsentPolicy |
SalesForce chatbot |
364 days |
|
X-Salesforce-CHAT |
SalesForce chatbot |
0 |
|
LSKey-c$CookieConsentPolicy |
SalesForce chatbot |
364 days |
|
CookieConsentPolicy |
SalesForce chatbot |
364 days |
|
LSKey-c$CookieConsentPolicy |
SalesForce chatbot |
364 days |
|
BrowserId_sec |
SalesForce chatbot |
364 days |
Targeting / advertising Cookies
|
Cookie name and advertising partner |
Purpose |
Type of data collected |
Expiry period |
|
_ga
|
Registers a unique ID that is used to generate statistical data on how the visitor uses the website.
|
Number of pages visited |
2 years
|
|
GPS
|
Registers a unique ID on mobile devices to enable tracking based on geographical GPS location
|
Device location |
1 day |
|
IDE
|
Used by Google DoubleClick to register and report the website user’s actions after viewing or clicking on one of the advertiser’s ads with the purpose of measuring the efficacy of an ad and to present targeted ads to the user.
|
Action timestamp Keystroke data |
1 year |
|
YSC
|
Registers a unique ID to keep statistics of what videos from YouTube the user has seen
|
User ID |
Session
|
|
yt-remote-cast-installed
|
Stores the user’s video player preferences using embedded YouTube video
|
GPS location, estimate bandwidth, keep viewing statistics, and monitor user preferences |
Session
|
|
yt-remote-connected-devices
|
Stores the user's video player preferences using embedded Youtube video
|
GPS location, estimate bandwidth, keep viewing statistics, and monitor user preferences |
Persistent
|
|
yt-remote-device-id
|
Stores the user’s video player preferences using embedded Youtube video
|
GPS location, estimate bandwidth, keep viewing statistics, and monitor user preferences |
Persistent
|
|
yt-remote-fast-check-period
|
Stores the user's video player preferences using embedded Youtube video
|
GPS location, estimate bandwidth, keep viewing statistics, and monitor user preferences |
Session
|
|
yt-remote-session-app
|
Stores the user's video player preferences using embedded Youtube video
|
GPS location, estimate bandwidth, keep viewing statistics, and monitor user preferences |
Session
|
|
yt-remote-session-name
|
Stores the user's video player preferences using embedded Youtube video
|
GPS location, estimate bandwidth, keep viewing statistics, and monitor user preferences |
Session
|
|
personalization_id
|
Twitter sets this cookie to integrate and share features for social media and also store information about how the user uses the website, for tracking and targeting.
|
User ID
|
2 years |
|
_fbp
|
This cookie is set by Facebook to display advertisements when either on Facebook or on a digital platform powered by Facebook advertising, after visiting the website.
|
User ID |
3 months |
|
sc_at
|
The cookie is set by Snapchat to show relevant ads to the users by tracking user behaviour on Snapchat.
|
User ID |
1 year |
|
yt.innertube::requests
|
This cookie, set by YouTube, registers a unique ID to store data on what videos from YouTube the user has seen.
|
Unique ID |
Persistent |
|
yt.innertube::nextId
|
This cookie, set by YouTube, registers a unique ID to store data on what videos from YouTube the user has seen.
|
Unique ID |
Persistent |
ANNEX B
App
Strictly necessary Cookies
|
Cookie name |
Purpose |
Expiry period |
|
N/A |
N/A |
N/A |
Performance Cookies
|
Cookie name |
Purpose |
Expiry period |
Who places the Cookie? |
|
N/A |
N/A |
N/A |
N/A |
Functionality Cookies / Social media
|
Cookie name |
Purpose |
Expiry period |
|
N/A |
N/A |
N/A |
Targeting / advertising Cookies
|
Cookie name and advertising partner |
Purpose |
Type of data collected |
Expiry period |
|
N/A |
N/A |
N/A |
N/A |
ANNEX C
Hayya Portal
Strictly necessary Cookies
|
Cookie name |
Purpose |
Expiry period |
|
LFR_SESSION_STATE_userId (First party cookie) |
This cookie is used for user session identification, user authentication, remembering user language preference, and managing user sessions. It is the state of the current session, the value is the date-time of login |
Session, Expires when the browser session ends |
|
COOKIE_SUPPORT (First party cookie) |
It is a boolean value,that tells the portal if cookies are enabled or not |
Persistent |
|
JSESSIONID (First party cookie) |
JSESSIONID is an ID generated by Servlet containers like Tomcat or Jetty and used for session management in the J2EE web application for HTTP protocol. The ID is sent to the client either within a cookie (default) or as part of the URL (called URL rewriting, used only if cookies are disabled on the browser)
|
Session, that means when the session expires or the browser is closed or the user logout, JSESSIONID will expire |
|
GUEST_LANGUAGE_ID (First party cookie) |
This cookie is used to specify the language. It is the guest's language ID |
Persistent |
|
COMPANY_ID (First party cookie) |
Unique identifier for the visitor's company. It's the ID of the current instance |
|
|
SCREEN_NAME (First party cookie)
|
It is an encrypted screen name |
Persistent
2022-08-06T13:12:58.369Z |
|
PASSWORD (First party cookie)
|
It is an encrypted password. This cookie would be stored when the user checks the "Remember me" option. |
default expiration value of cookies is one year |
|
LOGIN (First party cookie)
|
It is encrypted login authenticate info, default authenticate type is an email address. So this cookie is encrypted of the user email address. This cookie would be stored if the user checks the “Remember me” option. |
The default expiration value of cookies is one year |
|
REMEMBER_ME (First party cookie)
|
This cookie would be stored when the user checks the "Remember me" option. By default, it is a boolean value i.e., true. |
The default expiration value of cookies is one year. |
Performance Cookies
|
Cookie name |
Purpose |
Expiry period |
Who places the Cookie? |
|
NA |
NA
|
NA |
NA |
Functionality Cookies / Social media
|
Cookie name |
Purpose |
Expiry period |
|
NA |
NA
|
NA |
Targeting / advertising Cookies
|
Cookie name and advertising partner |
Purpose |
Type of data collected |
Expiry period |
|
NA |
NA
|
NA |
NA |
ANNEX D
Qatar 2022 Site
Strictly necessary Cookies
|
Cookie name |
Purpose |
Expiry period |
|
JESESSIONID |
Preserves users’ states across page requests |
Session, The cookie is deleted when you close your web browser. |
|
_ga Google Analytics
|
Registers a unique ID that is used to generate statistical data on how the visitor uses the website.
|
2 years
|
|
_gat Google Analytics
|
Used by Google Analytics to throttle request rate
|
1 day |
|
_gid Google Analytics
|
Registers a unique ID that is used to generate statistical data on how the visitor uses the website.
|
1 day |
|
CONSENT Youtube |
Carries out information about how the end user uses the website and any advertising that the end user may have seen before visiting the website
|
1 year
|
|
NID
|
Set by DoubleClick (which is owned by Google) to help build a profile of your interests and show you relevant ads on other sites
|
1 year
|
|
cookie-agreed
|
This cookie keeps track on if the end user agreed to use cookies on this site.
|
Session
|
Performance Cookies
|
Cookie name |
Purpose |
Expiry period |
Who places the Cookie? |
|
OGPC
|
This cookie enables the functionality of Google Maps.
|
1 year
|
|
|
X-AB
|
Cookie associated with embedding content from Snapchat.
|
1 day |
Snapchat |
Functionality Cookies / Social media
|
Cookie name |
Purpose |
Expiry period |
|
personalization_id
|
Twitter sets this cookie to integrate and share features for social media and also store information about how the user uses the website, for tracking and targeting.
|
2 years
|
|
VISITOR_INFO1_LIVE
|
Tries to estimate the users' bandwidth on pages with integrated Youtube videos
|
179 days |
|
test_cookie
|
Used to check if the user’s browser supports cookies.
|
1 day |
|
_fbp
|
This cookie is set by Facebook to display advertisements when either on Facebook or on a digital platform powered by Facebook advertising, after visiting the website.
|
3 months
|
|
sc_at
|
The cookie is set by Snapchat to show relevant ads to the users by tracking user behaviour on Snapchat.
|
1 year |
|
X-AB
|
Cookie associated with embedding content from Snapchat.
|
1 day |
Targeting / advertising Cookies
|
Cookie name and advertising partner |
Purpose |
Type of data collected |
Expiry period |
|
_ga
|
Registers a unique ID that is used to generate statistical data on how the visitor uses the website.
|
Number of pages visited |
2 years
|
|
GPS
|
Registers a unique ID on mobile devices to enable tracking based on geographical GPS location
|
Device location |
1 day |
|
IDE
|
Used by Google DoubleClick to register and report the website user’s actions after viewing or clicking on one of the advertiser’s ads with the purpose of measuring the efficacy of an ad and to present targeted ads to the user.
|
Action timestamp Keystroke data |
1 year |
|
YSC
|
Registers a unique ID to keep statistics of what videos from YouTube the user has seen
|
User ID |
Session
|
|
yt-remote-cast-installed
|
Stores the user’s video player preferences using embedded YouTube video
|
GPS location, estimate bandwidth, keep viewing statistics, and monitor user preferences |
Session
|
|
yt-remote-connected-devices
|
Stores the user's video player preferences using embedded Youtube video
|
GPS location, estimate bandwidth, keep viewing statistics, and monitor user preferences |
Persistent
|
|
yt-remote-device-id
|
Stores the user’s video player preferences using embedded Youtube video
|
GPS location, estimate bandwidth, keep viewing statistics, and monitor user preferences |
Persistent
|
|
yt-remote-fast-check-period
|
Stores the user's video player preferences using embedded Youtube video
|
GPS location, estimate bandwidth, keep viewing statistics, and monitor user preferences |
Session
|
|
yt-remote-session-app
|
Stores the user's video player preferences using embedded Youtube video
|
GPS location, estimate bandwidth, keep viewing statistics, and monitor user preferences |
Session
|
|
yt-remote-session-name
|
Stores the user's video player preferences using embedded Youtube video
|
GPS location, estimate bandwidth, keep viewing statistics, and monitor user preferences |
Session
|
|
personalization_id
|
Twitter sets this cookie to integrate and share features for social media and also store information about how the user uses the website, for tracking and targeting.
|
User ID
|
2 years |
|
_fbp
|
This cookie is set by Facebook to display advertisements when either on Facebook or on a digital platform powered by Facebook advertising, after visiting the website.
|
User ID |
3 months |
|
sc_at
|
The cookie is set by Snapchat to show relevant ads to the users by tracking user behaviour on Snapchat.
|
User ID |
1 year |
|
yt.innertube::requests
|
This cookie, set by YouTube, registers a unique ID to store data on what videos from YouTube the user has seen.
|
Unique ID |
Persistent |
|
yt.innertube::nextId
|
This cookie, set by YouTube, registers a unique ID to store data on what videos from YouTube the user has seen.
|
Unique ID |
Persistent |
